All Systems Operational
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IBM MaaS360 Status page infrastructure upgrade and customer impact - 09 January 2026
The infrastructure for the IBM MaaS360 status page (https://status.maas360.com) is being upgraded to provide a new user experience. The enhanced page will include the following features:
- Email subscription for updates: Users can subscribe to email notifications. The email address must be associated with an IBMid.
- Search function: Search for posted notifications and filter results by category and date.
- Calendar view: Track notifications easily with a calendar format.
The new user interface will be available effective 09 January 2026. Learn More.
Maas360 M1 Instance - US East
Operational
Admin Portal
Operational
Cloud Extender Services
Operational
Device Enrollment
Operational
MaaS360 M2 Instance - EU Germany
Operational
Admin Portal
Operational
Cloud Extender Services
Operational
Device Enrollment
Operational
MaaS360 M3 Instance - US South
Operational
Admin Portal
Operational
Cloud Extender
Operational
Device Enrollment
Operational
MaaS360 M4 Instance - APAC
Operational
Admin Portal
Operational
Cloud Extender
Operational
Device Enrollment
Operational
Maas360 M6 Instance - EU France
Operational
Admin Portal
Operational
Cloud Extender Services
Operational
Device Enrollment
Operational
Mobile Enterprise Gateway (MEG) Relays
Operational
US MEG Relay
Operational
EU MEG Relay
Operational
APAC MEG Relay
Operational
Japan MEG Relay
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
January 2026 (M1 and M3) Mobile Threat Defense v5.36.4 upgrade Release : 11 Jan - 12 Jan 2026 Jan 12, 2026 04:00-07:30 UTC
Instance Details:
MaaS360 M1 Instance - US East - 11 Jan 2026 11:00 PM ET – 12 Jan 2026 2:30 AM ET
MaaS360 M3 Instance - US South - 11 Jan 2026 11:00 PM ET – 12 Jan 2026 2:30 AM ET
Reason: v5.36.4 Release Upgrade
Impact During Portal Maintenance: The following services will be impacted during this maintenance window: Mobile Threat Défense Advanced
Impact Post Maintenance: None
Posted on Dec 19, 2025 - 15:15 UTC
MaaS360 M1 Instance - US East - 11 Jan 2026 11:00 PM ET – 12 Jan 2026 2:30 AM ET
MaaS360 M3 Instance - US South - 11 Jan 2026 11:00 PM ET – 12 Jan 2026 2:30 AM ET
Reason: v5.36.4 Release Upgrade
Impact During Portal Maintenance: The following services will be impacted during this maintenance window: Mobile Threat Défense Advanced
Impact Post Maintenance: None
Posted on Dec 19, 2025 - 15:15 UTC
January 2026 (M2 , M4 and M6) Mobile Threat Defense v5.36.4 upgrade Release : 12 Jan - 13 Jan 2026 Jan 13, 2026 04:00-07:30 UTC
Instance Details:
MaaS360 M2 Instance - EU Germany - 12 Jan 2026 11:00 PM ET – 13 Jan 2026 2:30 AM ET
MaaS360 M4 Instance - APAC - 12 Jan 2026 11:00 PM ET – 13 Jan 2026 2:30 AM ET
MaaS360 M6 Instance - EU France - 12 Jan 2026 11:00 PM ET – 13 Jan 2026 2:30 AM ET
Reason: v5.36.4 Release Upgrade
Impact During Portal Maintenance: The following services will be impacted during this maintenance window: Mobile Threat Défense Advanced
Impact Post Maintenance: none
Posted on Dec 19, 2025 - 15:20 UTC
MaaS360 M2 Instance - EU Germany - 12 Jan 2026 11:00 PM ET – 13 Jan 2026 2:30 AM ET
MaaS360 M4 Instance - APAC - 12 Jan 2026 11:00 PM ET – 13 Jan 2026 2:30 AM ET
MaaS360 M6 Instance - EU France - 12 Jan 2026 11:00 PM ET – 13 Jan 2026 2:30 AM ET
Reason: v5.36.4 Release Upgrade
Impact During Portal Maintenance: The following services will be impacted during this maintenance window: Mobile Threat Défense Advanced
Impact Post Maintenance: none
Posted on Dec 19, 2025 - 15:20 UTC
M3 (US South) Instance Site Maintenance : 30th January - 31st January Jan 31, 2026 02:00-14:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Dec 16, 2025 - 12:03 UTC
Dec 16, 2025 - 12:03 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Dec 16, 2025 - 12:01 UTC
Dec 16, 2025 - 12:01 UTC
Scheduled -
Scheduled - During this time, customers who have their MaaS360 tenants on the M3 instance (MaaS360 portal ID starts with 3) will experience a temporary downtime or limited access to certain features.
M3 (US South) – 30th January 2025 09.00 PM ET – 31st January 2025 09.00 AM ET
Impact During Portal Maintenance: The following services will be unavailable during this maintenance window: Admin Portal, Web Services, New Enrollments, End User Portal, Cloud Extender Functions (Actions initiated from the portal UI, re-enrollments, Shared Device New user AD sign in, AD/LDAP Functions) and Admin Portal AD/LDAP Authentication.
Impact Post Maintenance: None
Dec 16, 2025 - 11:55 UTC
M3 (US South) – 30th January 2025 09.00 PM ET – 31st January 2025 09.00 AM ET
Impact During Portal Maintenance: The following services will be unavailable during this maintenance window: Admin Portal, Web Services, New Enrollments, End User Portal, Cloud Extender Functions (Actions initiated from the portal UI, re-enrollments, Shared Device New user AD sign in, AD/LDAP Functions) and Admin Portal AD/LDAP Authentication.
Impact Post Maintenance: None
Dec 16, 2025 - 11:55 UTC